Ticketing Info & Policies
All events are general admission seating on a first-come, first-served basis.
Advance Ticket Holders are encouraged to arrive early to assure the best selection of seating.
You will receive an email confirmation with your ticket(s) Please bring your tickets to box office to gain admission.
Online
You can purchase advance tickets on this website by selecting the performance you wish to attend and buying tickets directly.
Instant email confirmation of your purchase.
Bring your email confirmation with you and show it at the Box Office in our Lobby to gain admission to the event.
At the Door
For many shows you can simply walk in and purchase your tickets in our lobby just prior to the show.
However, some of our shows SELL OUT in advance. If a show is a sellout, we will offer standing room only tickets. These tickets will be sold day of show only at the box office about 15 min before showtime.
We HIGHLY recommend buying your tickets online
Doors open one hour before the show.
Ticket Policies
Pay What You Can: We believe music is meant to be shared by all. Some households may only be able to give a little, while others may be able to give more to pay it forward and support neighbors. Each event includes a “suggested price” that reflects the normal cost of the show, but no matter what you contribute, you’re helping keep the music alive for our whole community. When you’re able to contribute the full ticket price (or more), you’re not just supporting a show—you’re supporting the artists who bring the music to life and rely on these performances as part of their livelihood, along with the team who makes each night possible.
All Showtimes: Are subject to change, and our website and advertising may sometimes contain errors, for which we are not legally responsible.
Restrictions: Illegal substances, firearms, or outside drinks are not permitted at White Horse. We reserve the right to refuse service to those we suspect may be in danger due to intoxication.
Refunds: We can’t refund tickets unless a show is cancelled.
Age Policies: White Horse Black Mountain is an all-ages venue for the vast majority of our events. Any exceptions will be clearly noted on the specific event or ticket page. Parents and guardians are responsible for determining what is appropriate for their children before attending.
Children: Children of all ages are welcome at all events at White Horse Black Mountain unless otherwise noted on specific event descriptions. Children under 12 years of age are admitted free.
Photography, Video & Recording Notice
White Horse Black Mountain is a live music venue and community gathering space. By attending a performance or event at White Horse, you understand that photography, video, and audio recording may take place during the event.
By entering the venue or attending the event, you consent to the capture and use of your image, likeness, voice, name, and appearance in any media now known or later developed for promotional, archival, documentary, livestream, broadcast, fundraising, community storytelling, and related purposes by White Horse Black Mountain, White Horse Stepstone, and their partners, sponsors, media representatives, and designees worldwide and in perpetuity, without compensation, royalties, or additional approval.
Materials may be edited, cropped, modified, combined with other materials, captioned, formatted, or otherwise adapted for creative, promotional, accessibility, or technical purposes.
We always strive to capture the spirit of the room respectfully and authentically. If you have concerns about being photographed or recorded, please speak with a member of our team when you arrive and we will do our best to accommodate you.